At any given time, JBA is engaged in numerous projects – training, technical assistance, program development, or other significant work activities. Each of our regional program offices serves a specific DHHS Region. Our work takes place primarily in three of the 10 DHHS regions: Region VI, Region IX, and Region X. Our current projects are described below. To obtain more information about a given project, go to the Contact Us page for email, telephone, fax, or street addresses for each regional program office.

Reaching New Heights: Assessing Organizational Capacity to Provide Culturally Competent Services
This module provides guidelines and processes for a systems approach to cultural and community competency using organizational assessment tools. It includes tools for examining organizational management and systems, protocol review, on-site assessment, community mapping and assessment, and action planning. Accompanying these tools is a "stages of readiness" matrix used to guide the organization from assessment to sustainable actions. The tools are designed to be completed by our staff in partnership with your organization. We are flexible about designing an approach that will best meet your organization's needs. In addition, our expert team is available to provide ongoing support through training and technical assistance. Download a PDF of the brochure.

SHIFT A Peer Recovery Network
A community-based project for the Seattle/King County LGBTQ recovery community that supports existing recovery programs for drug and alcohol addiction and creates new social and emotional support options.

JBA works closely with SHIFT’s lead agency, Multifaith Works, providing the evaluation services for this four-year $1.4 million dollar Substance Abuse and Mental Health Services Administration (SAMSHA) funded project. SHIFT, a collaborative project between four community-based organizations in Seattle, provides services to: help prevent relapse among people in recovery; promote timely re-entry into treatment if relapse occurs; and promote sustained recovery and an enhanced quality of life. SHIFT agencies recruit and train individuals in recovery to be peer volunteers with the network.

JBA uses a variety of qualitative and quantitative methods to monitor and assess implementation fidelity, program processes and client outcomes. Evaluation processes routinely involve project staff, community members and other key stakeholders in an ongoing relationship that evolves along with project needs. Data collection methods include: 1) interviews and focus groups; 2) surveys; 3) document review; 4) observations; and 5) documentation of project activities.

JBA also provides technical assistance to SHIFT agencies on data collection and management, data analysis, and reporting and disseminating evaluation findings to stakeholders.

Current SHIFT agencies include:

1. Seattle Counseling Services, offering chemical dependency and mental health services to the GLBTQ community
2. Dunshee House, training volunteers to be peer facilitators for a wide variety of support groups 
3. Gay City Health, coordinating the social, conversational, and public awareness  component of the Network
4. Multifaith Works, training and supporting peer volunteers to provide logistical and emotional support for newly recovering individual.

• Create a peer-driven and -led network of recovery support options
• Establish a system by which clients exiting chemical dependency treatment are referred to peer recovery support options
• Help the GLBTQ recovery community deal with stigma 
• Increase the number of recovery clients accessing SHIFT services through increased knowledge of the specific needs of the GLBTQ recovery community and working to meet those needs

Community Health Centers Local Agency Technical Assistance Program
The Federal Bureau of Primary Health Care provides grant funds to 750 local agencies nationwide that operate over 3,300 primary health centers for low-income and other populations who need access to primary care. Upon request, James Bowman Associates, Inc. provides services to these local agencies, including:

• Program development services (needs assessments, technical proposal writing, and budget development).
• Preparation for PCERs and JCAHO surveys (administrative, governance, fiscal, and information technology systems reviews).
• Assistance with MUA/MUP and HPSA designations.
• Other services as requested and defined.

Technical Assistance to Community Health Center Programs
JBA provides consulting services to improve the programmatic and financial effectiveness of community health centers and other organizations involved in the development and delivery of primary health care services to low-income populations. Tasks undertaken include program development and budgeting; needs assessments including health professional shortage area and medically underserved area analyses and designation requests; competitive grant applications; mergers; strategic planning; computer systems functional requirements analyses and acquisitions; and management assistance and reviews. Services provided to over 50 different agencies and organizations in Arizona, California, Nevada, Idaho, Arkansas, Hawaii, the Pacific Basin, and other areas of the United States.